Windows 2000

• A. Basics
  1. Using the Mouse
  2. The Desktop and Icons
  3. The Task Bar
  4. The Start button
  5. Opening Programs

• B. Desktop Skills
  1. Accessing Favorite Web sites
  2. Opening Recently Used Documents
  3. Using the Run command
  4. Changing the Desktop Pattern
  5. Creating Shortcuts and Folders
  6. Using the Recycle Bin
  7. Startup Options
  8. Quick Launch toolbar
  9. Shutting Down a Frozen Program
  10. Shutting Down Windows
  11. Using the Active Directory (Search)
  12. Using Personalized menus
  13. Add Web content
  14. Showing the Desktop button
  15. My Network Places
  16. Parts of a Window pt. 1
  17. Parts of a Window pt. 2
  18. Switching between Windows
  19. Creating New Folders
  20. Opening Folders
  21. Renaming Files and Folders
  22. Moving and Deleting
  23. Selecting a Printer
  24. Using Tabs
  25. Copy and Paste Files
• C. Control Panel Settings
  1. Accessibility
  2. Adding New Hardware
  3. Adding and Removing Programs
  4. Setting the Date Time
  5. Display Settings pt. 1
  6. Display Settings pt. 2
  7. Folder Options
  8. Internet Options pt. 1
  9. Internet Options pt. 2
  10. Mouse Settings
  11. Power Options Settings pt. 1
  12. Power Options Settings pt. 2
  13. System Settings
  14. Users and Passwords
  15. Misc. Settings pt. 1
  16. Misc. Settings pt. 2
• D. Additional Procedures
  1. Accessibility Wizard
  2. Adding a Printer
  3. Adding a Printer Driver
  4. Disk Cleanup
  5. Internet Connection
  6. Scheduled Task
  7. Sending a Fax
  8. Windows Components
  9. Customizing the Start menu & Taskbar
  10. Getting Help
  11. Running the Disk Defragmenter
  12. Creating a Startup Disk

Windows XP

• A. Very Basic
  1. Using the mouse
  2. Working with the desktop & icons
  3. Understanding the Taskbar
  4. Using the Start button

• B Desktop Basics
  1. Switching users fast
  2. Using New Start menu features
  3. Opening programs
  4. Accessing favorite Web sites
  5. Opening recently used documents
  6. Using the Run command
  7. Changing the desktop pattern
  8. Creating shortcuts and folders
  9. Using the Recycle Bin
  10. Understanding the Startup options
  11. Using the QuickLaunch toolbar
  12. Shutting down a frozen program
  13. Shutting down Windows
  14. Using ActiveDirectory (Searching)
  15. Using Personalized menus
  16. Adding Web content
  17. Showing the Desktop icon
  18. Viewing my network places
• C. Working with Windows
  1. Viewing parts of a window
  2. Switching between windows
• D. My Computer
  1. Creating new folders
  2. Opening folders
  3. Renaming files & folders
  4. Viewing files & folders
  5. Moving & deleting
  6. Using the Preferences
  7. Selecting a printer
  8. Using Tabs
• E. Control Panels
  1. Using Category view
  2. Adding new hardware
  3. Adding & removing programs
  4. Adjusting the Date & Time settings
  5. Understanding the Display settings
  6. Understanding the Folders settings
  7. Understanding Internet settings pt. 1
  8. Understanding Internet settings pt. 2
  9. Understanding Mouse settings
  10. Understanding Power Options settings
  11. Understanding Sound & Audio Devices Settings
  12. Understanding System settings pt. 1
  13. Understanding System settings pt. 2
  14. Understanding User Accounts settings
• F. Working with Wizards
  1. Working with accessibility
  2. Adding a printer & driver
  3. Scheduling a task
  4. Sending a fax
  5. Using Windows components
  6. Transferring files and settings
  7. Setting up a network
  8. Understanding program compatibility
• G. Internet Options
  1. Using Internet Explorer
  2. Understanding Internet Connection Firewall
  3. Using Internet Connection Sharing
  4. Getting remote assistance
  5. Using Remote Desktop
  6. Using Windows Update
• H. Handy Things to Know
  1. Using Search buttons
  2. Picking a help topic
  3. Viewing additional resources
  4. Running DiskCleanup
  5. Reading more clearly with ClearType

Windows 7

• A. Introducing Windows 7
  1. Introducing Windows 7 pt. 1
  2. Introducing Windows 7 pt. 2
  3. Getting started
  4. Using the Start menu
  5. Adding and using desktop gadgets
  6. Using the Taskbar
  7. Using Jump Lists
  8. Using Aero Themes pt. 1
  9. Using Aero Themes pt. 2
  10. Using Aero Peek pt. 1
  11. Using Aero Peek pt. 2
  12. Using Aero Snap
  13. Using Aero Shake
  14. Using libraries
  15. Creating a HomeGroup
  16. Using the Action center

• B. Customizing Windows 7
  1. Customizing the Start menu
  2. Customizing the desktop gadgets
  3. Customizing the Taskbar
  4. Setting Taskbar options pt. 1
  5. Setting Taskbar options pt. 2
  6. Customizing Jump Lists
  7. Customizing a theme
  8. Saving a theme
  9. Creating a desktop slideshow pt. 1
  10. Creating a desktop slideshow pt. 2
  11. Deleting a theme
  12. Including folders in a library
  13. Removing folders from a library
  14. Creating a library
• C. Updated Features in Windows 7
  1. Using WordPad
  2. Using Paint
  3. Using the calculator
  4. Using the Snipping tool
  5. Using Sticky Notes pt. 1
  6. Using Sticky Notes pt. 2
  7. Using Internet Explorer^® 8
  8. Using Windows Search
  9. Using the XPS viewer
  10. Using devices and printers
  11. Changing the User Account Control settings
  12. Using new keyboard shortcuts